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Ryokan · Hakone · Kanagawa

Hakone Gora Karaku

A 5-star retreat in Hakone's Gora onsen district, blending traditional Japanese design with modern comfort.

  • Private onsen baths in many rooms
  • Free parking and shuttle service
  • Short walk from Gora Station
9.2 Perfect 788 reviews Booking.com 9.2 · 788 reviews

About

Hakone Gora Karaku

Hakone Gora Karaku sits in the Gora Onsen district, 600 metres from the Hakone Craft House. The 5-star property offers free Wi-Fi throughout, a lift, and vending machines on site. Guests can enjoy a restaurant, bar, spa and wellness centre, and multiple bathing options including hot spring, open-air, and public baths.

Rooms are designed in Japanese style, with twin beds, balconies, and some feature mountain views. Many rooms include a bathtub, while select balconies host a private hot bath. Amenities include air conditioning, heating, an electric kettle, and free toiletries. The hotel also provides 24-hour reception, luggage storage, and room service.

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional facilities — Guests rate the facilities a perfect 10, with multiple onsen options, a spa, sauna, and restaurant on site.
  • High room quality — Rooms score 9.6, with many featuring private balconies and hot baths, plus mountain views in top-floor options.
  • Outstanding service — Service is rated 9.7, and multiple guest reviews praise the staff's friendliness and attention to detail.
  • Prime location — A short walk from Gora Station and close to Hakone attractions, with easy access to local dining like Itoh Dining by Nobu.

Worth weighing

4 to weigh
  • Comfort rating lower than other categories — While rooms and facilities are highly rated, comfort scores 7.4, suggesting some guests find the traditional Japanese sleeping arrangements less comfortable.
  • Limited check-in window — Check-in is only from 15:00 to 19:00, which may not suit travelers arriving later in the evening.
  • No pets allowed — The hotel does not permit pets, so those traveling with animals will need to look elsewhere.
  • General rating slightly lower — The 'General' rating category is 8.6, below the overall average, indicating some aspects may not fully meet expectations.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Japanese-Style Wing Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Balcony

Deluxe Wing Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Balcony

Japanese-Style Top floor Twin Room

  • 2 Single beds
  • Mountain view
  • Shower
  • Heating
  • Bathtub

Wing Twin Room

  • 2 Single beds
  • Shower
  • Private bathroom
  • Bathtub
  • Balcony

Deluxe Top floor Twin Room

  • 2 Single beds
  • Mountain view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Bath & Spa

  • Spa & wellness centre
  • Sauna
  • Hot spring bath
  • Open-air bath
  • Public Bath

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Children's menu
  • Welcome drink
  • Vending machines

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Room service
  • Housekeeping
  • Free shuttle service

Room Amenities

  • Air conditioning
  • Heating
  • Electric kettle
  • Free toiletries
  • Flat-screen TV
  • Safe deposit box

Accessibility & Parking

  • Free parking
  • Electric vehicle charging station
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift

Safety & Policies

  • No smoking on site
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • No pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.2
Perfect 788 reviews

Guest-rated 9.2/10 from 788 reviews

Booking.com · 9.2 · 788 reviews
9.2Verified guest

“Beautiful decor that mixes traditional Japanese style with modern ease. The spacious lounges and easy access to the onsen facilities stood out.”

9.2Verified guest

“Our room was large and lovely, with a balcony and a hot bath right on it. The hotel is very close to Hakone, and Itoh Dining by Nobu is just a short walk away; we had lunch and dinner there.”

9.2Verified guest

“Great setting right in the middle of the city.”

9.2Verified guest

“Everything was pleasant, though we only stayed one night. The location is pretty and central, the room was amazing, and the staff were incredibly accommodating. The electric kettle, personal safe, and air conditioner all worked well.”

9.2Verified guest

“Gora Karaku is one of the nicest hotels I've ever stayed in. Rooms are huge and very comfortable, with a spacious lounge area and a private outdoor onsen. Staff were friendly, and it's a short stroll from Gora Station, super convenient.”

9.2Verified guest

“Our twin room came with a hot bath on the balcony, for instance.”

04 — Location

Getting around Hakone

The property sits in Hakone.

Hakone Craft House: Located 600 metres from the hotel, this culture-oriented attraction showcases local crafts. It's a short stroll away.

Gora Station: Just a short walk from the hotel, offering easy access to the Hakone Tozan Railway and local transport links.

Itoh Dining by Nobu: A short walk from the property, this restaurant offers a convenient dining option as noted by guests.

1300-8 Gora, Hakone, Ashigarashimo District, Hakone, Kanagawa, 250-0408, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-19:00
Check-out
By 07:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
222 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 19:00, and check-out is from 07:00 to 11:00.

Is parking available at the hotel?

Yes, free parking is available on site, and there is also an electric vehicle charging station.

Are pets allowed?

No, pets are not allowed at Hakone Gora Karaku.

Do the rooms have private onsen baths?

Many rooms feature a bathtub, and some rooms have a private hot bath on the balcony. The hotel also has public, hot spring, and open-air baths.

Is the hotel accessible for guests with disabilities?

Yes, the hotel has rooms and facilities for disabled guests, and wheelchair access is available.

The bottom line

Hakone Gora Karaku is a top-tier choice for travelers seeking a traditional onsen experience with modern comforts. Its high ratings for rooms, service, and facilities, coupled with a convenient location near Gora Station, make it a standout. The only considerations are the limited check-in hours and no-pet policy, but for most guests, these are minor.

9.2A 9.2-rated ryokan with private onsen baths and excellent service.

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